Child Safety & Minor Protection Policy

Strictly an 18+ Matrimonial Platform

JivanSangini.com is operated as an 18+ adult matrimonial platform and is intended exclusively for adults seeking a life partner.

The safety and protection of children is a fundamental priority of JivanSangini.com. We maintain a zero-tolerance approach toward child sexual abuse, child exploitation, grooming, sexual solicitation of minors, and any other conduct that may place a child at risk.

For the purposes of this Policy, a child/minor means a person below 18 years of age, consistent with applicable Indian child-protection law, including the Protection of Children from Sexual Offences Act, 2012 (POCSO).

1. Strictly 18+ Platform

JivanSangini.com is strictly intended for users who are 18 years of age or older. Accordingly:

  • A person below 18 years must not register on JivanSangini.com.
  • A person below 18 years must not create or maintain a matrimonial profile.
  • No user may create or operate a matrimonial profile on behalf of a minor.
  • Parents, guardians, relatives and MatchMakers must not create matrimonial profiles for minors.
  • Minors are not permitted to use matrimonial search, matching, Interest, Chat, Wallet, Membership or other matrimonial services.
  • Users must provide truthful and accurate age/date-of-birth information.

Parental or guardian permission does not make a minor eligible to use JivanSangini.com's matrimonial services.

Any account reasonably suspected to belong to a minor may be restricted, suspended or removed.

2. Zero-Tolerance Policy

JivanSangini.com strictly prohibits any activity involving the sexual abuse, exploitation or inappropriate targeting of children.

Prohibited conduct includes, but is not limited to:

  • Child sexual abuse or exploitation
  • Sexual solicitation of a minor
  • Grooming or manipulation of a minor
  • Sexual or sexually suggestive communication with a minor
  • Requesting intimate or sexual photographs/videos from a minor
  • Sharing or distributing child sexual abuse material
  • Creating or using an account to target a minor
  • Attempting to arrange an inappropriate meeting with a minor
  • Offering money, gifts or benefits to a minor for an exploitative purpose
  • Facilitating child trafficking or exploitation
  • Attempting to move inappropriate communication with a minor to another platform
  • Any other conduct involving a minor that violates applicable law

Such conduct may result in immediate account restriction, suspension or termination and may be referred to appropriate authorities where required or appropriate under applicable law.

3. Child Sexual Abuse Material

JivanSangini.com does not permit users to upload, request, send, publish, store, distribute or otherwise share material that sexually exploits or abuses children.

This includes prohibited photographs, videos, messages, links or other material involving the sexual exploitation or abuse of minors.

Users must not download, copy, forward, save or redistribute suspected child sexual abuse material.

If such material is encountered on the platform, users should report the account or content immediately through the available reporting mechanism or contact JivanSangini.com.

4. Grooming & Inappropriate Contact

JivanSangini.com prohibits grooming and other attempts to establish inappropriate or exploitative contact with minors.

Examples may include:

  • Asking a minor to keep communication secret
  • Developing an inappropriate relationship with a minor
  • Requesting intimate photographs or videos
  • Engaging in sexual or sexually suggestive conversations
  • Offering money, gifts or other benefits for inappropriate purposes
  • Attempting to move inappropriate conversations outside the platform
  • Attempting to arrange a private or inappropriate meeting
  • Continuing inappropriate communication after being asked to stop

5. Reporting a Child-Safety Concern

Users are encouraged to report immediately if they believe:

  • A profile belongs to a person below 18;
  • A user is targeting or contacting a minor;
  • A profile contains child exploitation or abuse;
  • Grooming or inappropriate behaviour is occurring; or
  • A child may be at risk.

Child Safety & Support — JivanSangini.com

info@jivansangini.com

Where available, users may also use the Report / Safety option within the application.

A report may include:

  • Profile name
  • Profile ID
  • Description of the concern
  • Relevant information or screenshots, where safe and lawful

Do not confront the suspected person and do not redistribute suspected illegal material.

6. Handling of Safety Reports

Upon receiving a safety report, JivanSangini.com may take reasonable and appropriate action based on the circumstances. This may include:

  • Reviewing the reported profile or activity
  • Restricting the account
  • Disabling communication
  • Removing a profile
  • Removing prohibited content
  • Suspending the account
  • Permanently terminating the account
  • Preserving relevant information where appropriate
  • Taking additional safety measures
  • Cooperating with competent authorities where required or appropriate under applicable law

Where there is a serious or immediate safety concern, action may be taken without prior notice.

7. Age & Account Safety Measures

JivanSangini.com may use reasonable measures to maintain its 18+ platform, including:

  • Date-of-birth collection during registration
  • Age-related validation
  • Profile review
  • User reporting
  • Account verification where appropriate
  • Automated or technology-assisted safety checks
  • Fraud and suspicious-account detection
  • Account restriction or suspension

No online verification system can guarantee that every user will provide truthful information. Therefore, users are encouraged to report suspected minor accounts or suspicious activity.

8. MatchMaker Responsibilities

MatchMakers using JivanSangini.com must comply with this Policy. A MatchMaker must:

  • Work only with adults aged 18 or above
  • Never create a matrimonial profile for a minor
  • Never knowingly provide false age information
  • Never facilitate inappropriate contact involving minors
  • Never use the platform to target or exploit children
  • Immediately report suspected child-safety violations

Violation of these requirements may result in suspension or permanent termination of MatchMaker access.

9. Parents & Guardians

JivanSangini.com is not a matrimonial service for children.

Parents and guardians must not create or operate matrimonial profiles for persons below 18 years of age.

If a parent or guardian believes that a minor's personal information has been submitted to JivanSangini.com, they may contact:

info@jivansangini.com

We may take appropriate action after reviewing the matter in accordance with applicable law.

10. Protection of Children's Personal Information

JivanSangini.com does not knowingly seek to collect or process personal information of children for matrimonial purposes.

If we become aware that a person below 18 has created an account or submitted personal information, we may:

  • Restrict or suspend the account
  • Remove the matrimonial profile
  • Delete or otherwise handle the information as appropriate
  • Take additional safety measures
  • Preserve information where legally required

Our handling of personal information is also governed by the JivanSangini.com Privacy Policy and applicable Indian data-protection requirements. The current DPDP framework includes specific protections relating to children's personal data and parental consent requirements.

11. Communication Safety

Users must use JivanSangini.com's communication features responsibly. Users must not:

  • Request inappropriate or sexual content from a minor
  • Encourage secrecy involving a minor
  • Attempt to arrange an inappropriate meeting with a minor
  • Use the platform to facilitate child exploitation
  • Share suspected child sexual abuse material

Users should immediately report suspected violations.

12. Cooperation With Law-Enforcement & Authorities

JivanSangini.com may cooperate with law-enforcement agencies, child-protection authorities and other competent authorities where required or appropriate under applicable law.

Where legally required, we may preserve, provide or disclose relevant information to competent authorities in connection with investigations or legal proceedings.

JivanSangini.com's approach is consistent with the broader obligations applicable to online intermediaries and digital platforms under India's IT framework.

13. User Identity & Age Disclaimer

JivanSangini.com may use reasonable verification and safety measures but cannot guarantee that every user has provided completely accurate information.

Users should exercise reasonable caution and independently verify important information before communicating with, meeting or proceeding with another person.

14. Account Suspension & Termination

JivanSangini.com may restrict, suspend or permanently terminate an account where it reasonably believes that the account:

  • Belongs to a minor;
  • Contains false age information;
  • Targets or contacts minors inappropriately;
  • Engages in grooming;
  • Shares prohibited child-exploitation material;
  • Facilitates child exploitation;
  • Violates this Policy; or
  • Creates a serious safety risk.

Such action may be taken without prior notice where necessary to protect users or comply with applicable law.

15. Safety by Design

JivanSangini.com aims to incorporate appropriate safety controls into the design and operation of the platform. These may include:

18+ Registration Age Validation Report Profile Block User Communication Controls Safety Review Fraud Prevention Account Restriction Privacy Protection

Additional safety measures may be introduced as technology, risks and applicable requirements evolve.

16. Policy Updates

JivanSangini.com may update this Child Safety & Minor Protection Policy from time to time to reflect:

  • Changes in applicable law
  • Changes in regulatory requirements
  • New safety risks
  • Improvements in technology
  • Changes to platform features
  • Improvements to our safety procedures

The latest version will be made available through the JivanSangini.com website or application.

17. Contact – Child Safety & Support

For reporting a suspected minor account, child-safety concern, grooming, exploitation or other serious safety issue:

JivanSangini.com Safety & Support

info@jivansangini.com

Please do not download, copy, forward or redistribute suspected child sexual abuse material. Report the concern through the appropriate safety channel instead.

Our Commitment

JivanSangini.com is committed to maintaining a safe, respectful and responsible matrimonial environment for adults and to taking appropriate measures to protect children from exploitation and abuse.

Registration Consent

For the app's registration screen, use one checkbox: