Welcome to JivanSangini.com, a modern matrimonial platform designed to help adults discover, connect with and communicate with potential life partners.
These Terms & Conditions ("Terms") govern your use of the JivanSangini.com website, mobile application, matrimonial services, Membership Plans, Wallet services, MatchMaker services and related features.
By registering for or using JivanSangini.com, you confirm that you have read, understood and agreed to these Terms.
JivanSangini.com is strictly an 18+ matrimonial platform.
JivanSangini.com follows a zero-tolerance approach toward child exploitation, grooming, abuse or inappropriate interaction involving minors.
Please refer to our Child Safety & Minor Protection Policy for further details.
By creating an account, accessing the application, browsing profiles, purchasing a Membership, recharging your Wallet or using any JivanSangini.com service, you agree to these Terms.
If you do not agree with these Terms, you should not register or use the platform.
JivanSangini.com provides technology-based matrimonial services that may include:
Features may vary depending on the user's plan, location, account type or applicable service conditions.
JivanSangini.com is a technology and matchmaking platform, not a marriage guarantee service.
We do not guarantee:
The decision to communicate, meet, enter into a relationship or proceed toward marriage is entirely the responsibility of the users.
Users must provide accurate and genuine information while registering.
You agree that you will:
JivanSangini.com may request verification or additional information where reasonably necessary for security, fraud prevention or platform integrity.
Users are responsible for the information they publish on their profile.
This may include:
All information should be truthful, respectful and not misleading.
JivanSangini.com may restrict, hide or remove content that violates these Terms or applicable law.
JivanSangini.com may provide profile verification or related safety features.
However, verification does not guarantee the complete authenticity, character, background, intentions, financial status or behaviour of a user.
Users should independently verify important information before sharing personal information, meeting another user or proceeding toward a relationship or marriage.
JivanSangini.com may use AI and automated technologies to provide match suggestions and improve profile discovery.
AI recommendations are provided as an assistance tool only.
AI-generated recommendations do not guarantee:
Users remain responsible for evaluating profiles and making their own decisions.
JivanSangini.com may provide optional Kundli, horoscope and Astrology-related features.
These features are intended as additional matchmaking and compatibility tools.
Astrology or Kundli results should not be considered a guarantee of marriage, compatibility, future events or relationship success.
Users are responsible for their own decisions.
The platform may allow users to search for potential matches based on criteria such as:
Search results are intended to help users discover potentially relevant profiles and do not guarantee compatibility.
JivanSangini.com may provide communication features such as Interest, Chat and other connection-related services.
Users must communicate respectfully.
The platform must not be used for:
JivanSangini.com may restrict communication or suspend accounts where misuse is identified or reported.
JivanSangini.com may offer different Membership Plans with different:
The price, features and validity displayed at the time of purchase will apply to that transaction.
Users should carefully review the applicable Membership Plan before completing payment.
JivanSangini.com may provide a Wallet facility for selected Pay-per-Use services.
The minimum recharge amount and available recharge options will be displayed in the application.
Wallet balance may be used for eligible services such as:
The applicable charge will be displayed before the user confirms the transaction.
Wallet recharge amounts are generally non-refundable once successfully credited to the user's JivanSangini.com Wallet.
Charges for successfully completed paid services are generally non-refundable.
Membership fees are generally non-refundable after successful activation.
Wallet balance generally:
Exceptions may apply where a refund is required under applicable law or specifically approved by JivanSangini.com following verification.
Users should review the Payment & Refund Policy before making a payment.
If a payment is deducted but the Wallet is not credited or a Membership is not activated due to a technical or payment-processing issue, the transaction may be reviewed.
Where a refund is applicable, it may be processed through the relevant payment gateway after verification.
If a transaction is accidentally charged more than once due to a technical/payment-processing issue, the duplicate transaction may be reviewed and an eligible amount may be refunded or adjusted.
Users should retain their payment transaction/reference number.
JivanSangini.com may provide a MatchMaker ecosystem through which eligible MatchMakers can assist individuals and families in finding suitable matrimonial profiles.
MatchMakers must:
Eligible MatchMakers may earn through applicable MatchMaker services according to the platform's applicable rules and commercial terms.
JivanSangini.com does not guarantee any fixed income, earnings or number of customers for MatchMakers.
Users must not:
Violation may result in restriction, suspension or permanent termination of the account.
JivanSangini.com is strictly an 18+ platform.
The following activities are prohibited:
Any suspected child-safety violation should be reported immediately.
Child Safety & Support
info@jivansangini.comPlease refer to our Child Safety & Minor Protection Policy for complete details.
Your use of JivanSangini.com is also governed by our Privacy Policy.
We may collect and process information necessary to provide services, maintain platform security, process payments, improve the platform and comply with applicable law.
Users should review the Privacy Policy before using the platform.
Users are responsible for all content they upload, publish, send or submit.
By submitting content, you confirm that:
JivanSangini.com may remove or restrict content that violates these requirements.
The JivanSangini.com name, logo, branding, designs, software, graphics, technology, content and platform features are protected by applicable intellectual-property laws.
Users may not copy, reproduce, modify, distribute, sell, reverse-engineer or commercially exploit JivanSangini.com's intellectual property without prior written permission.
JivanSangini.com may use third-party services such as payment gateways, hosting providers, analytics providers, communication services and technology partners.
Such third parties may have their own terms and privacy policies.
JivanSangini.com is not responsible for the independent policies or actions of third-party service providers, except to the extent required by applicable law.
JivanSangini.com may restrict, suspend or terminate an account where:
Depending on the circumstances, action may be taken without prior notice.
Account suspension or termination does not automatically create a right to a refund.
Users may eventually choose to meet another user offline.
Before meeting someone, users should take reasonable precautions, including:
JivanSangini.com is not responsible for events arising from offline meetings or relationships between users, except to the extent required by applicable law.
Users can report suspicious profiles, inappropriate behaviour, fraudulent activity, abusive communication or safety concerns through available reporting features or by contacting:
JivanSangini.com Support
info@jivansangini.comJivanSangini.com may investigate reports and take appropriate action based on the circumstances.
JivanSangini.com does not guarantee that information submitted by users is always complete, accurate, current or genuine.
Users should independently verify important information before making personal, financial or matrimonial decisions.
To the extent permitted by applicable law, JivanSangini.com is not responsible for losses or damages arising from:
Nothing in these Terms is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.
JivanSangini.com may add, modify, suspend or discontinue features or services from time to time.
Changes may be made for reasons including:
Where reasonably appropriate, important changes may be communicated through the application or website.
JivanSangini.com may update these Terms from time to time.
The latest version will be made available through the website or application.
Users are encouraged to review the Terms periodically.
Where required by applicable law, appropriate notice will be provided for material changes.
These Terms shall be governed by the applicable laws of India.
Any dispute arising in connection with JivanSangini.com shall be handled by the appropriate courts, tribunals or authorities having jurisdiction under applicable Indian law.
For questions regarding these Terms, Privacy, Payments, Wallet, Memberships, Account issues or Safety:
JivanSangini.com Support
info@jivansangini.comFor the app's registration screen, use one checkbox: