JivanSangini.com ("JivanSangini", "we", "us", or "our") respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how JivanSangini.com collects, uses, stores, shares and protects information when you access or use our website, mobile application, matrimonial services, Membership Plans, Wallet services, MatchMaker services and related features.
By registering for or using JivanSangini.com, you acknowledge that you have read and understood this Privacy Policy.
JivanSangini.com is a modern matrimonial platform designed for adults aged 18 years and above.
Our services may include:
Depending on the services you use, we may collect information such as:
If you choose to use our Kundli or Astrology features, we may collect information required to provide those features, such as relevant birth details.
Depending on the features you use, we may process information related to:
We may collect information relating to:
Payment credentials such as UPI PINs, passwords or complete card security information are generally handled by authorized payment service providers rather than being stored by us.
We may automatically collect certain technical information, such as:
We may use your information to:
Information that you voluntarily include in your matrimonial profile may be visible to other registered users according to the platform's features and applicable privacy settings.
Users should carefully consider the information they choose to publish.
Do not publish:
JivanSangini.com may restrict, hide or remove information that violates our policies or applicable law.
JivanSangini.com may use AI and automated technologies to assist users in discovering potentially suitable matrimonial profiles.
AI may consider information such as profile details, preferences, location and other relevant information provided through the platform.
AI recommendations are intended only as an assistance tool.
AI-generated recommendations do not guarantee compatibility, relationship success, engagement, marriage or any particular outcome.
Users remain responsible for independently evaluating profiles and making their own decisions.
JivanSangini.com may provide optional Kundli, horoscope and Astrology-related features.
Information provided for these features may be processed to generate the requested results.
Kundli and Astrology features are intended as additional matchmaking/compatibility tools and should not be considered a guarantee of marriage, compatibility or future events.
JivanSangini.com may provide nearby and location-based matrimonial search features.
Where applicable, location information may be obtained from information provided by you or from your device, subject to the permissions and settings available on your device.
Location information may be used to:
You should review your device's location permissions and platform privacy settings.
JivanSangini.com may process information associated with communication features that you choose to use.
Communication features may include:
Users must use communication features responsibly.
JivanSangini.com may review or take action regarding reported activity where reasonably necessary for safety, fraud prevention, policy enforcement or legal compliance, subject to applicable law.
JivanSangini.com may offer Membership Plans and Wallet-based Pay-per-Use services.
We may process information necessary to:
The applicable pricing and service charges will be displayed within the application before a user confirms a transaction.
Wallet recharge amounts are generally non-refundable once successfully credited to the user's JivanSangini.com Wallet.
Charges for successfully completed paid services are generally non-refundable.
Activated Membership fees are generally non-refundable.
Wallet balance generally cannot be:
Exceptions may apply where a refund is required under applicable law or specifically approved by JivanSangini.com following verification.
Please refer to our Payment & Refund Policy for complete details.
Payments may be processed through authorized third-party payment gateways and payment service providers.
Depending on the payment method, these providers may process payment information necessary to complete the transaction.
JivanSangini.com does not intend to store complete card numbers, UPI PINs, banking passwords or similar highly sensitive payment credentials on its own servers where such information is handled directly by the authorized payment provider.
Third-party payment providers may have their own privacy policies and terms.
JivanSangini.com may provide services that allow eligible MatchMakers to assist users in discovering matrimonial matches.
Information necessary to provide MatchMaker-related services may be processed according to the platform's applicable features and permissions.
MatchMakers are expected to:
We may share information where reasonably necessary with:
We may also disclose information to government authorities, law-enforcement agencies or other competent authorities where required or permitted by applicable law.
We do not intend to sell users' personal information as a general business practice.
JivanSangini.com is strictly an 18+ matrimonial platform.
We do not knowingly permit children under 18 to create matrimonial profiles or use matrimonial services.
We prohibit:
If we become aware that a minor has created an account or provided information, we may take appropriate action, including restricting or deleting the account and information, subject to applicable law.
Report a Child-Safety Concern
info@jivansangini.comPlease refer to our Child Safety & Minor Protection Policy for complete information.
JivanSangini.com may provide verification and safety features, but we cannot guarantee the identity, age, background, financial status, intentions, character or behaviour of every user.
Users should independently verify important information before:
Users should never share OTPs, passwords, banking credentials or other sensitive financial information with another user.
We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, loss, alteration or disclosure.
However, no internet-based service can guarantee absolute security.
Users are responsible for protecting their account credentials and should immediately report suspected unauthorized access.
We may retain personal information for as long as reasonably necessary to:
When information is no longer reasonably required, we may delete, anonymize or otherwise handle it in accordance with applicable law and our internal practices.
Users may request account closure or deletion through available account settings or by contacting our support team.
info@jivansangini.comCertain information may need to be retained where reasonably necessary for:
Deleting an account does not automatically create a right to a refund of previously purchased Memberships or Wallet balance.
Users are responsible for the photographs, profile information, messages and other content they upload or submit.
By submitting content, you confirm that you have the necessary rights to submit it and that it does not knowingly violate applicable law or another person's rights.
JivanSangini.com may remove or restrict content that violates our policies or applicable law.
The website or application may use cookies, local storage, device identifiers or similar technologies where applicable to:
Users may be able to control certain cookie or device permissions through their browser or device settings.
JivanSangini.com may contain links to or integrations with third-party services.
Third-party websites and services operate independently and may have their own privacy policies and terms.
Users should review those policies before providing personal information to third parties.
JivanSangini.com is not intended for anyone under 18 years of age.
We do not knowingly collect children's personal information for matrimonial purposes.
If you believe that a person under 18 has provided personal information to JivanSangini.com, please contact:
info@jivansangini.comWe will review the matter and take appropriate action in accordance with applicable law.
Depending on the features available in the application, users may be able to:
Certain information may remain subject to legal, security or transaction-retention requirements.
JivanSangini.com may update this Privacy Policy from time to time to reflect:
The updated version will be made available through the website or application.
Where required by applicable law, appropriate notice will be provided.
For questions or concerns regarding privacy, personal information, account access, payments, Wallet transactions, Memberships or data-related requests:
JivanSangini.com Support
info@jivansangini.comNo support mobile number is provided.
Use one checkbox on the registration screen: